Forum Discussion

OregonRider's avatar
OregonRider
New Contributor
4 years ago

Keyboard short cuts stopped working 1Password for Windows 8.9.5

I can no longer Ctrl-F to find or Ctrl-S to save edits. Besides the version no. I see this: 80905042, on PRODUCTION channel 1Password Version: 8.9.5 Extension Version: Not Provided OS...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
4 years ago

Hello OregonRider,

Thanks for your message and sorry for the troubles you're encountering with the Ctrl + F and Ctrl + S. I've done some testing and I'm not seeing any issues when I:
* Select a Category, Vault or Tag from the left sidebar and use Ctrl + F to find.

* Use Ctrl + S to save a new or edited item.

Do other keyboard shortcuts work as expected? If you try restarting Windows in Safe Mode with Networking Enabled and then try using 1Password again, do these shortcuts start working again? I'm wondering if some other software running is conflicting.

Let us know if you have any other questions or concerns!