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Forum Discussion
Former Member
3 years agoLatest Chrome Extension breaks Google Sign-In on our website?
Hello,
We run a website that uses https://developers.google.com/identity/gsi/web/guides/overview, and recently started noticing problems logging into our own website via Google (and then of course are very concerned that our customers have the same problem!)
For those that experience the problem in Chrome, it happens every time. We finally realized that disabling the "1Password - Password Manager" chrome extension immediately fixes the problem.
When the problem occurs, this is found in the browser's console errors:
[GSI_LOGGER]: Check credential status returns invalid response.
GET https://accounts.google.com/gsi/status?client_id=***********&as=**************** net::ERR_BLOCKED_BY_CLIENT
Could this be related to the "Sign in with..." feature? Is there anything we can add to our page to hint to the extension not to use that feature if doing so would fix our Google Login?
Thanks! Please let me know what other information I can provide to resolve this issue.
- Brady
1Password Version: 1Password for Mac 8.10.4 (81004032)
Extension Version: 2.10.0
OS Version: macOS 13.2.1 (22D68)
Browser:_ Chrome
28 Replies
- Former Member
steph_giles happy to share a link to an app we're having issues with if you can DM me?
Can also confirm we are using the latest stable 2.10.0 release and verified this was not an issue in 2.9.0 before upgrading on my machine.
- Former Member
Don't they test their software?
- Former Member
That is correct, and I'm also facing the same issue. I disabled the 1password extension on ms edge, and Google sign-in is working again.
1Password Extension version 2.10.0 is blocking the direct request from the browser because 1password can sign you in via OAuth, blocking the actual behaviour and then giving us a popup to save that OAuth sign.
That confirms an issue with the extension that blocks the Google request.
- steph_giles
1Password Team
Hey @nicedawg, @jzebra, @cvanes,
I'm sorry for the trouble, I'd like to investigate this further. Could you provide me with a look to an example that I could access to do some testing?
In addition, can you confirm if you are using the beta version of 1Password in the browser or the latest stable release?
You can find this information if you right click the 1Password icon in your browser toolbar and choose Settings and then scroll right to the bottom.
Thanks in advance!
- Former Member
A few of our users have also reported that disabling 1Password SSO/federated login support does not resolve the issue either and the extension itself has to be completely disabled.
- Former Member
We had the same issue. After widespread reports of google auth breaking for admin users of our web app (which is a requirement to access the admin dashboard features), we tracked down the problem to the 1password update. The solution was to temporarily disable 1password until authentication succeeded.
- Former Member
We're seeing the same issue with a web app that uses Google Sign In for Web and similar console errors about requests being blocked by the client.
I have been able to verify that upgrading the browser extension from v2.9.0 to 2.10.0 triggers the issue. Disabling the 1Password extension resolves the issue and no errors in the console.
- Former Member
And to be clear -- the error isn't happening when trying to use 1Password to sign in. The fact that it's enabled blocks the login attempt.