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edtpg
1 year agoNew Contributor
Linux desktop client crashes on startup
Since updating to the latest version of the client, the Linux desktop client consistently crashes on first startup, and sometimes crashes again after already running.
I have the browser extension ...
- 1 year ago
Hello folks,
I'm sorry that 1Password for Linux is crashing when you first first boot your device. This is a known issue that our development team is investigating and hopes to fix in a future update to 1Password. While I don't have a timeline on when a fix will be released, the fix will be noted in our release notes as soon as it is available.
As noted in this thread, the issue should only affect the first launch after boot and subsequent launches of the 1Password app should work normally. If you're seeing different behaviour then please reach out to support@1Password.com so that we can dig deeper.
-Dave
woodsb02
30 days agoNew Contributor
I can also say that this problem appears to have been fixed in the last few days, after the upgrade from 1password 8.12.0 to 8.12.2.
I am running on Arch Linux with 1password installed from the AUR.
I was experiencing this crash report on startup reliably - probably 90% of the time. However, in my reboots over the last few days it is no longer occurring.
I believe this is likely the upgrade that fixed it:
https://aur.archlinux.org/cgit/aur.git/commit/?h=1password&id=4e812cfd70e28eb66e65c070ec76d9df9fd2df09
Thanks to the 1password devs for whatever they did to fix it... although it doesn't seem to be mentioned at all in the release notes here:
https://releases.1password.com/linux/stable/
- pwhz28 days agoOccasional Contributor
This update fixed nothing for me.
- sjwells28 days agoNew Contributor
Hi, no the problem remains with Version 8.12.2 at least when running on Ubuntu 22 and 24. The pattern hasn't changed, sometimes you can get a run of several days without the problem then it just comes back again.
I can't re-itterate any more strongly that the developers need to resolve this problem rather than users have to work around it. There is nothing more annoying then getting to a critical transaction requiring a password like on booking.com and then find youself staring at a crash log which when you dismiss takes over 30 seconds for the 1password login to appear.
Because it is such a disruptive bug some users may want to do this.
If you are a standard user and don't care about crash logs at all then you can get around the problem by removing them as the system starts up. Obviously sometimes the crashlogs are important but ones generated during the normal running of 1password won't get deleted unless you log out and log in again.
create a script file as below to do the delete. give it a name such as
/home/yourloginname/deletecrashlogs.sh
(Replace yourloginname with your actual username.)#!/bin/bash rm -rf /home/yourloginname/.config/1Password/crashes/*(Replace yourloginname with your actual username.)
Then schedule the script to run as a user service that runs on startup.
create a user service file called/home/yourloginname/.config/systemd/user/cleanup-1password-on-startup.service
(Replace yourloginname with your actual username.)[Unit] Description=Cleanup 1Password crash files when graphical session starts PartOf=graphical-session.target [Service] Type=oneshot ExecStart=/usr/bin/bash /home/yourloginname/deletecrashlogs.sh RemainAfterExit=no [Install] WantedBy=graphical-session.target(Replace yourloginname with your actual username.)
run
systemctl --user daemon-reloadthen
runsystemctl --user enable cleanup-1password-on-startup.service
to test
systemctl --user start cleanup-1password-on-startup.serviceif you want to disable this at any time from working when you log in then do this.
systemctl --user disable cleanup-1password-on-startup.service- Addero28 days agoNew Contributor
I had a support session not that long ago where they basically said the exact same thing they said over a year ago. The same old “we’re working on it, we don’t have a timeline, we’re sorry for the inconvenience” yadda yadda.
I’ve been trying alternatives to 1Password and have been debating making the jump. I like 1Password and it’s served me well but SO MANY of my devices use Linux right now and this issue is incredibly frustrating - and the team behind 1Password just has not taken this issue seriously (or has not made an effort to show us it’s being taken clearly, if they have).
Even a proper update on “hey this is is why it’s not out but we’re actually still trying” would be better than continuing the same non-answer of “we’re aware of the issue and still working on a fix, no timeline as of now, sorry for the inconvenience.”