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Former Member's avatar
Former Member
4 years ago

Log in credentials do not work for some apps using 1pw on my iOS devices

On my 2 iPads and 2 iPhones when I autofill credentials to log into Earthlink using 1pw the proper info fills but when I click enter the fills disappear and am unable to open. I have a similar proble...
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Former Member's avatar
Former Member
4 years ago
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No. All of my iOS devices have this problem but it only occurs with some of the web sites. 1pw will fill the user name and password but when I choose "enter" the boxes clear without a response. I can copy the credentials from 1pw and paste them into the boxes but the response is the same. If I manually type in the credentials the web sites open without a problem. This is a pain when working with 12 random character passwords. If I'm on my desktop iMac I do not have this problem. All works well.

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in credentials do not work for some apps using 1pw on my iOS devices","id":"message:18543","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:18543","revisionNum":1,"repliesCount":11,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:18543"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:18543"},"body@stripHtml({\"truncateLength\":200})":" On my 2 iPads and 2 iPhones when I autofill credentials to log into Earthlink using 1pw the proper info fills but when I click enter the fills disappear and am unable to open. I have a similar proble...","body@stringLength":"685","rawBody":"

On my 2 iPads and 2 iPhones when I autofill credentials to log into Earthlink using 1pw the proper info fills but when I click enter the fills disappear and am unable to open. I have a similar problem with Chase credit card but the credentials will not even fill the log in space. This procedure works correctly when I input my credentials manually or I'm using 1pw on my iMac. All my devices and apps have current updates. I suspect other iOS apps have a similar problem, I just haven't gotten around to checking them all. How can I fix this?

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1Password Version: 7.8.7
\nExtension Version: Not Provided
\nOS Version: iOS 14.7.1

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On my 2 iPads and 2 iPhones when I autofill credentials to log into Earthlink using 1pw the proper info fills but when I click enter the fills disappear and am unable to open. I have a similar problem with Chase credit card but the credentials will not even fill the log in space. This procedure works correctly when I input my credentials manually or I'm using 1pw on my iMac. All my devices and apps have current updates. I suspect other iOS apps have a similar problem, I just haven't gotten around to checking them all. How can I fix this?

\n\n
\n\n

1Password Version: 7.8.7
\nExtension Version: Not Provided
\nOS Version: iOS 14.7.1

"},"Conversation:conversation:18543":{"__typename":"Conversation","id":"conversation:18543","solved":false,"topic":{"__ref":"ForumTopicMessage:message:18543"},"lastPostingActivityTime":"2021-09-07T08:11:39.000-07:00","lastPostTime":"2021-09-07T08:11:39.000-07:00","unreadReplyCount":11,"isSubscribed":false},"ModerationData:moderation_data:18543":{"__typename":"ModerationData","id":"moderation_data:18543","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:18543_1":{"__typename":"Revision","id":"revision:18543_1","lastEditTime":"2021-08-27T14:21:32.000-07:00"},"ForumReplyMessage:message:18549":{"__typename":"ForumReplyMessage","id":"message:18549","conversation":{"__ref":"Conversation:conversation:18543"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:18543/message:18549","revisionNum":1,"uid":18549,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Log in credentials do not work for some apps using 1pw on my iOS devices","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:18549"},"parent":{"__ref":"ForumTopicMessage:message:18543"},"body":"

No. All of my iOS devices have this problem but it only occurs with some of the web sites. 1pw will fill the user name and password but when I choose \"enter\" the boxes clear without a response. I can copy the credentials from 1pw and paste them into the boxes but the response is the same. If I manually type in the credentials the web sites open without a problem. This is a pain when working with 12 random character passwords. If I'm on my desktop iMac I do not have this problem. All works well.

","body@stringLength":"507","rawBody":"

No. All of my iOS devices have this problem but it only occurs with some of the web sites. 1pw will fill the user name and password but when I choose \"enter\" the boxes clear without a response. I can copy the credentials from 1pw and paste them into the boxes but the response is the same. If I manually type in the credentials the web sites open without a problem. This is a pain when working with 12 random character passwords. If I'm on my desktop iMac I do not have this problem. All works well.

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