Forum Discussion

Andrew42's avatar
Andrew42
Super Contributor
3 years ago

Logging In Problem

I have just had the fun of doing a clean install of my PC. A delight for anyone who is a masochist. I came across one wrinkle setting up 1P, the same on my iPad and my windows PC. The requirements ar...
windows
1P_Ben's avatar
1P_Ben
Icon for 1Password Team rank1Password Team
3 years ago

Hi Andrew42

Oof. Many moons ago I used to do a clean install of Windows about once per year, but fortunately more modern versions of Windows have obviated that need for my use case. Sorry to hear you're still going through it! I'm also sorry to hear the process of setting up 1Password fresh wasn't as smooth as one would hope. I'll definitely pass this feedback on to our UX research team for further study.

Beyond that, I'd highly recommend downloading (and perhaps printing) a copy of your Emergency Kit. This should make the process smoother the next time you do a clean install or get a new device.

Get to know your Emergency Kit

I hope that helps!

Ben