Forum Discussion

Former Member's avatar
Former Member
3 years ago

Login for one site is being used in a completely different site!

Last week I upgraded to 1PW 8. Today I tried to log in to my bank on Chrome for the Mac using the 1PW shortcut CMD-. It gave me an error and I noticed that my username was wrong. On my bank's page I...
macos
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @ric1958alonso:

In that case, taking a closer look at your specific setup in detail would be best. I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!