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dhemberg's avatar
dhemberg
New Contributor
9 months ago

Long lag when using Chrome extension

I recently updated my mac to Sequoia (macos15) - this may or may not be related to an issue I started seeing with Chrome around the same time. I have multiple Chrome profiles; when trying to open...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
9 months ago

Hello dhemberg! 👋

I'm sorry that you're seeing performance issues with 1Password in one of your Chrome profiles. If you're only seeing the issue in one profile in Chrome then that can suggest that something in that profile is conflicting with 1Password in some way. So that I can better understand the issue can you tell me the following:

  1. In how many profiles do you run into the performance issue?
  2. If you turn off all other extensions in an affected profile, then does the issue still occur?
  3. If you clear history/cache in an affected profile, then does the issue still occur?

I look forward to hearing from you.

-Dave