Forum Discussion

Former Member's avatar
Former Member
4 years ago

Lost 2Factor code with new phone.

Hi there, I have a business plan and thus 2 vaults- business and personal/family. I recently moved over to a new phone (iOS), and in the process migrated my Authenticator entries. But after upgradi...
ios
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @gorretta:

Do you have other people in your 1Password account from work? If so, they can recover your account, which will remove two-factor authentication as well: Recover accounts for family or team members

If not, let me know.

Jack