Mac - See 1Password but click to unlock doesn't work

Well, here it is April 2022 and I am having the same problem. I have had to delete the app and install again 3 times. This is #3. It works for awhile and then doesn’t work anymore. The application icon looked ‘generic’ the 2 previous times. I have an M1 Mac running Monterey. The version of 1Password is 7.9.4 on my Mac. The Safari extension is 7.9.3. Not sure what it is on my iPhone/iPad. Kind of frustrating.

Thank you for sharing @mikeindc :+1:

I had a similar problem. I deleted 1Password, rebooted and then reinstalled and it seems to be working now. Previously I was always getting a request to unlock 1Password which was doing nothing.

You are very welcome :)

That would be GREAT! Thanks!

@mrstucci:

Thank you for the confirmation. I think our developers are aware of this unlock behavior in certain cases, so hopefully they will be able to address this soon :+1:

7.9

@mrstucci:

What version of the 1Password app is this happening with?

Hi-This solution works for me which is great! But I have had to do this twice now in the last couple of weeks... I didn't have this issue before but lately, yes. I am still running Big Sur on my M1 Mac, Safari 15.0.

On behalf of Ana, you're very welcome @StanPHL! :smile: