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jalanh's avatar
jalanh
Occasional Contributor
20 days ago
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Mac Beta?

I downloaded the MacOS Beta of 1password.  Immediately after opening it, I was presented with a notice there was an update so I updated.  If I look at the about page I see `81070026, on PRODUCTION channel`.  The about tab shows I'm on the `Release Channel: Beta`.

Is there no current beta and that's why I'm getting the PRODUCTION version?

macos
  • 1P_Dave's avatar
    1P_Dave
    20 days ago

    Hello jalanh! 👋

    Thanks for reaching out. The latest beta version of the 1Password for Mac desktop app is 8.10.72-25 and it sounds like something is going wrong if you're unable to update to this version. Can you try the following: 

    1. Uninstall 1Password: How to uninstall 1Password
    2. Install the 1Password for Mac beta using the link in our release notes: https://releases.1password.com/mac/beta/


    If that still doesn't work then let me know. 

    -Dave

     

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    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      20 days ago

      I'm glad that reinstalling the beta version of the 1Password app resolved the issue. 🙂

      -Dave

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    20 days ago

    Hello jalanh! 👋

    Thanks for reaching out. The latest beta version of the 1Password for Mac desktop app is 8.10.72-25 and it sounds like something is going wrong if you're unable to update to this version. Can you try the following: 

    1. Uninstall 1Password: How to uninstall 1Password
    2. Install the 1Password for Mac beta using the link in our release notes: https://releases.1password.com/mac/beta/


    If that still doesn't work then let me know. 

    -Dave