Forum Discussion

mschmitt's avatar
mschmitt
Frequent Contributor
5 years ago

Mac desktop UI freeze after create new item, cancel

When doing the following: Open 1Password desktop application for macOS. Click "+" button to create a new Login item. Click Cancel button to cancel item creation. Click Don't Save. the...
macos
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
5 years ago

mschmitt

Is the entire Mac unresponsive during this time? The Diagnostic tool is a separate download and application. It should not be blocked or unresponsive. Just try to capture it as close to the event as possible, but afterwards at a minimum so we can capture any logs.