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Forum Discussion
sebdisagrees
2 months agoNew Contributor
Mac OS Client quits after inactivity instead of locking
Hello, What I can observe: 1Password app for Mac OS regularly quits in its own. When I want to use it after a while, from the browser or directly, I need to launch it again. After that it works as e...
1P_Gem
Moderator
1 month agoHi sebdisagrees, thanks for taking the time to report this.
Could you reproduce the behaviour, then relaunch the 1Password desktop app and create a diagnostics report, so we can take a closer look at what's happening here?
Send a diagnostics report (macOS)
Attach the diagnostics to an email message addressed to: [email protected]
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/mac-os-client-quits-after-inactivity-instead-of-locking/169549
- Your forum username: sebdisagrees
- A screenshot of the desktop app's Settings > Security page showing your current settings there.
You'll receive a reply with a Support ID number. Please post that number here. Thanks!
sebdisagrees
1 month agoNew Contributor
Done! 😊
- 1P_Gem1 month ago
Moderator
Hi sebdisagrees, thanks for letting me know! I can confirm that we've received your email, and a member of the team will send you a reply there as soon as possible.