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Forum Discussion
Legalbabble26
6 months agoNew Contributor
macOS Touch ID No Longer Working: "That Didn't Work"-Again
I saw another thread titled this from last year. I am having this problem myself. I see that the discussion went from the community to email, so I don't know what the fix is. Brand New MacOS M4 OS:...
Trevor_1P
Moderator
6 months agoHi Legalbabble26,
To help us further investigate what may be causing this Touch ID issue on your Mac, I'd like to ask you to create a diagnostics report from your Mac:
Send a diagnostics report (Mac)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/macos-touch-id-no-longer-working-that-didnt-work-again/159223
- Your forum username: Legalbabble26
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you!
- Trevor