Hi folks,
Here is my problem. It’s almost a week I’ve changed the master password in the Mac app, but it doesn’t want to change on my iPhone.
Now I got two different passwords on two devices. ...
Please continue the conversation with my colleagues via email as we have a direct line of communication open. For that reason I am going to close this topic to prevent duplication of efforts.
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password doesn't change across devices","id":"message:43822","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:43822"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:43822"},"body@stripHtml({\"truncateLength\":200})":" Hi folks, \nHere is my problem. It’s almost a week I’ve changed the master password in the Mac app, but it doesn’t want to change on my iPhone. \nNow I got two different passwords on two devices. ...","body@stringLength":"1265","rawBody":"
Hi folks, \nHere is my problem. It’s almost a week I’ve changed the master password in the Mac app, but it doesn’t want to change on my iPhone. \nNow I got two different passwords on two devices. \nI only use the standalone account, with Dropbox sync. \nThe newly created passwords on Mac are visible in the phone app. \nI tried manual sync in the iPhone app, restart all that can be restarted, no success.
\n\n
1password support response has wondered me. \nFirst, a bot replied me with the steps required to restore a lost account password (I didn't lost it). \nThe second reply, seems to be from a human, probably came from sales department, because: \n\"The best way to resolve the issue of your password not updating on your iPhone would be to upgrade to a 1Password membership\"!
\n\n
So, please explain us, did you drop the non-membership users support, or really the only way to get the database password across devices synced is moving to membership account?
\n\n
Thanks in advance
\n\n
My ticket #MGS-57219-543
\n\n\n\n
1Password Version: 7.9.6 (70906003), 7.10.0 \nExtension Version: Not Provided \nOS Version: 13.0, 16.1 \nBrowser:_ Not Provided
Hi folks, \nHere is my problem. It’s almost a week I’ve changed the master password in the Mac app, but it doesn’t want to change on my iPhone. \nNow I got two different passwords on two devices. \nI only use the standalone account, with Dropbox sync. \nThe newly created passwords on Mac are visible in the phone app. \nI tried manual sync in the iPhone app, restart all that can be restarted, no success.
\n\n
1password support response has wondered me. \nFirst, a bot replied me with the steps required to restore a lost account password (I didn't lost it). \nThe second reply, seems to be from a human, probably came from sales department, because: \n\"The best way to resolve the issue of your password not updating on your iPhone would be to upgrade to a 1Password membership\"!
\n\n
So, please explain us, did you drop the non-membership users support, or really the only way to get the database password across devices synced is moving to membership account?
\n\n
Thanks in advance
\n\n
My ticket #MGS-57219-543
\n\n\n\n
1Password Version: 7.9.6 (70906003), 7.10.0 \nExtension Version: Not Provided \nOS Version: 13.0, 16.1 \nBrowser:_ Not Provided
"},"Conversation:conversation:43822":{"__typename":"Conversation","id":"conversation:43822","solved":false,"topic":{"__ref":"ForumTopicMessage:message:43822"},"lastPostingActivityTime":"2022-11-05T13:24:13.000-07:00","lastPostTime":"2022-11-05T13:24:13.000-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:43822":{"__typename":"ModerationData","id":"moderation_data:43822","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:43822_1":{"__typename":"Revision","id":"revision:43822_1","lastEditTime":"2022-11-05T12:12:42.000-07:00"},"ForumReplyMessage:message:43823":{"__typename":"ForumReplyMessage","id":"message:43823","conversation":{"__ref":"Conversation:conversation:43822"},"author":{"__ref":"User:user:101"},"revisionNum":1,"uid":43823,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Master password doesn't change across devices","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:43823"},"parent":{"__ref":"ForumTopicMessage:message:43822"},"body":"
@AN124
\n\n
Please continue the conversation with my colleagues via email as we have a direct line of communication open. For that reason I am going to close this topic to prevent duplication of efforts.
\n\n
ref: MGS-57219-543
","body@stringLength":"283","rawBody":"
@AN124
\n\n
Please continue the conversation with my colleagues via email as we have a direct line of communication open. For that reason I am going to close this topic to prevent duplication of efforts.
\n\n
ref: MGS-57219-543
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