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Forum Discussion
LearningToFly
2 years agoOccasional Contributor
Master password not working in Android 12
All of a sudden when I type in my master password on my Android 12 phone, I keep getting a message that it's not valid.
I am absolutely certain I'm typing in the correct master password.
Is there...
1P_Timothy
Community Manager
2 years agoHi LearningToFly, thanks for following up with us.
I would agree that is odd behavior. I'm glad to hear it was a temporary issue. If you notice this again, I'd like to ask you to send in a diagnostics report as well as a short description of the issue with the steps in this guide: 1Password for Android diagnostics report.
I believe only the 1Password support members can move threads in the from one page to another. If a thread ever does end up on the wrong page, please feel to leave a note where you would like it moved. It's no trouble for us to send it where it belongs.
In testing I found that my posts ended up on the page where I created it. I'd be happy to bring this to the team though in case someone else can reproduce or if it may be an emerging issue.
Let us know if we can help with anything!