Forum Discussion

Flybuoy's avatar
Flybuoy
New Contributor
5 months ago

Master Password requests

I am asked for my master password at random times while using Microsoft Edge after using Windows Hello.  If I simply wait a few seconds and try again without doing anything 1Password opens right up. ...
browser extension
windows
Flybuoy's avatar
Flybuoy
New Contributor
2 months ago

Was working OK for the last few weeks so I thought the issue was fixed.  Yesterday, a firmware update from Dell installed and today this came up.

Apparently, updates to the computer triggers this problem

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 months ago

Flybuoy​ 

I'm sorry that you ran into the issue again. Please reply to the last email that you received from my colleagues in your support ticket, and attach a diagnostics report from 1Password on Windows to your reply. They'll be able to investigate this further.

-Dave