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#ME-271 feedback: Inline menu hidden in Safari on iOS when system AutoFill is enabled
Hello,
I recently noticed that a lot of login forms were no longer showing the 1Password drop-down to select a credential. I believe it is related to this change referenced in the title.
Simply p...
Hello 1bvr! 👋
Thank you for reaching out about this! When 1Password is set as your system autofill provider on iOS, the inline menu in the Safari extension is now hidden to prevent conflicts between the two filling experiences.
iOS 26 introduced enhancements to AutoFill, including support for strong password generation. This allows 1Password to integrate more deeply with iOS, enabling features like creating strong passwords and filling or saving login credentials directly through AutoFill on your iPhone and iPad.
At the same time, we’ve encountered some unavoidable conflicts between iOS AutoFill and the browser extension that don’t currently have a technical solution. We’re working closely with Apple to explore ways to resolve these issues in the future. In the meantime, we’re focusing on making native AutoFill on iOS the primary way to fill, while the Safari extension continues to provide additional capabilities beyond it.
Your feedback will help shape how we move forward. We appreciate you taking the time to share it.
-Dave
OK this is nuts!!! First, I have suffered through this for weeks with no idea what is going on. Reviewing my settings - trying unsuccessfully to figure out if the large array of recent changes in locking options have broken my Safari filling, since I often still see the Safari extension icon in Safari fields, but with it saying it's locked. Trying everything. Turning extension on and off, changing locking, restarting phone, on and on and on.. WITHOUT ONE CLUE that this long-time, ORIGINAL feature of 1Password, the primary feature that has worked for years, has been deliberately removed, leaving users like me BAFFLED and struggling to try something, anything.
I rarely visit these forums since you changed software on it and there are no longer distinct areas where it is obvious where to post something and where to search for something. You have vague tags that aren't used regularly or properly. So, I didn't start searching until last night.
In the old forum, I'd have jumped on this, seeking help, immediately.
The effects of this change are inconsistent. Very often the 1Password icon DOES still appear in fields, but tapping it either does nothing at all, or directs you to unlock 1Password - LEADING ONE TO BELIEVE THE FEATURE STILL EXISTS. You have left the feature in, but deliberately broken it!
Only in the last few days does the icon frequently not appear in fields at all. But that's not consistent - it still often appears.
I actually got the Safari fill to work exactly once, yesterday. So, it hasn't even be shut off reliably.
There was good reason to leave both types of fill enabled - because the system way is the only way to fill in passwords in applications. The Safari way was redundant, in that the fields would autofill but you'd also see the "other" password feature on the keyboard at the same time. The redundancy was the price to pay to use Safari.
Would the older app extension design - in 1Password7 - still be functioning had you not replaced it with a Safari extension?
Why do you still allow the extension to be enabled? Why is there no warning? Like, maybe in the App Store notes when you push out a new release? Or somewhere?
I plan to remove the Safari extension. ARE YOU GOING TO INFORM US WHEN IT IS USABLE AGAIN?? What are your plans?
Edit to add: and what do you mean by: "we’re focusing on making native AutoFill on iOS the primary way to fill, while the Safari extension continues to provide additional capabilities beyond it." If the Safari extension doesn't work, what are it's additional features?? Do you mean it works if you disable native AutoFill on iOS, so 1Password doesn't work in apps, the extension still works? Please xplain further.
Also: I see someone asked about the prompts to Save password. It has done this now for since I upgraded to 1Password8 - on Mac too. This has baffled me. IT JUST AUTOFILLED an exsiting password, why is it asking me to save it? I always close that - saving the password it already knows can't improve anything, so touching the login or password item would at best update its last modified timestamp which is actually unhelpful and deleterious, and at worst cause other mischief.
