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Forum Discussion
messed up with 2FA and upgrading my phone
Hi all ! need help here, I changed my phone Friday and since, I can't work online anymore, reason is that I had enabled the 2FA on my phone (previous) and guess what ... I didn't pay attention to this, I saved to iCloud, restored on the new one and wiped everything for resell the old iPhone ... ofc my 2FA was not transferred. How can I drop it ? Same for the xxx.1password.eu website, I can login and enter my login/password and secret key and then plouf ! it ask for the 2FA code.
Thanks for any advise.
1Password Version:8,10,16
_Extension Version: Not Provided
_OS Version:17,0,2
_Browser:Safari
2 Replies
- 1P_Dave
Moderator
Hello @florky666! 👋
I'm happy that you were able to regain access, let me know if there's anything else that I can help you with. 🙂
For anyone who happens to get stuck in the same situation, please see our guide here: If you lose access to your authenticator app or security key
-Dave
