Microsoft Edge has an update available, except it doesn't
I'm getting repeatedly prompted to enter my password when opening the browser extension in Microsoft Edge. I'm using extension version 2.10.0 and Edge version 114.0.1793.0 (Official build) dev (64-bit). The message is "Microsoft Edge has an update available. Restart Microsoft Edge to install the update and reconnect with 1Password." I've tried manually checking to see if Edge has an update available, but it doesn't. Could this be an issue with my using the Dev version of Edge?
1Password Version: Not Provided Extension Version: 2.10.0 OS Version: Windows 11
Browser:_ Edge
I'd like to understand a little more about your specific set up.
Can you answer the questions my colleague has asked above:
If you restart your computer, does the issue persist? Additionally, do you have the 1Password app installed on this device? If so, can you confirm which version?
If you restart your computer, does the issue persist? Additionally, do you have the 1Password app installed on this device? If so, can you confirm which version?
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I'm getting repeatedly prompted to enter my password when opening the browser extension in Microsoft Edge. I'm using extension version 2.10.0 and Edge version 114.0.1793.0 (Official build) dev (64-bit). The message is \"Microsoft Edge has an update available. Restart Microsoft Edge to install the update and reconnect with 1Password.\" I've tried manually checking to see if Edge has an update available, but it doesn't. Could this be an issue with my using the Dev version of Edge?
\n\n\n\n
1Password Version: Not Provided \nExtension Version: 2.10.0 \nOS Version: Windows 11 \nBrowser:_ Edge
","body@stringLength":"645","rawBody":"
I'm getting repeatedly prompted to enter my password when opening the browser extension in Microsoft Edge. I'm using extension version 2.10.0 and Edge version 114.0.1793.0 (Official build) dev (64-bit). The message is \"Microsoft Edge has an update available. Restart Microsoft Edge to install the update and reconnect with 1Password.\" I've tried manually checking to see if Edge has an update available, but it doesn't. Could this be an issue with my using the Dev version of Edge?
\n\n\n\n
1Password Version: Not Provided \nExtension Version: 2.10.0 \nOS Version: Windows 11 \nBrowser:_ Edge
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Thank you @edspar.
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Thank Steph. Next time it happens I will do so!
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Thank you for getting back to me @edspar.
\n\n
I think it would be useful if we could take a closer look at some logs and what may be going wrong.
\n\n
I'd like to ask you to send over a console log from your browser as well as a diagnostics report:
Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.
\n\n
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you!
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For sure. \nIssue persists after restarts of Browsers, Apps and Computers, but appears to be somewhat random in nature.
\n\n
I do have the 1Password App as well, and using the integration.
\n\n
Additional Details: \nFrom browser extension: \n1Password in the browser 2.10.0 20246, on STABLE channel
\n\n
From desktop app: \n1Password for Windows 8.10.6 (81006027) on Production channel.
\n\n
Thanks!
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Hey @edspar,
\n\n
I'd like to understand a little more about your specific set up.
\n\n
Can you answer the questions my colleague has asked above:
\n\n
If you restart your computer, does the issue persist? Additionally, do you have the 1Password app installed on this device? If so, can you confirm which version?
\n\n
This will be really helpful, thank you!
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I'm getting this constantly as well. \nLatest 1Password Extensions (non-beta). \nHappens on Edge Stable and Edge Dev. \nWindows 11 Pro.
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Hi @313phant, thanks for reaching out to us!
\n\n
If you restart your computer, does the issue persist? Additionally, do you have the 1Password app installed on this device? If so, can you confirm which version?
\n\n
I look forward to hearing from you!
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