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Forum Discussion
KeithHenrickson
20 days agoNew Contributor
Missing add browser button
Apparently, to add an unsupported browser, I can click "Add Browser". But there is no "Add Browser" button: The log file goes on an on about "Verifying browser", followed by, "Additiona...
- 13 days ago
Hello folks,
I'm sorry that the "Add Browser" button is missing in the 1Password app for certain users. Thank you to everyone who submitted a diagnostics report. We've been able to reproduce the issue on our end, which doesn't seem to effect everyone, and we've opened a bug report with our development team for further investigation.
In the meantime, you can continue using 1Password in an unsupported browser even if you're affected by this issue. However, you'll need to unlock 1Password in that browser separately from the desktop app using your account password.
I'll share an update in this thread as soon as a fix becomes available or we have more news to share.
-Dave
Issue=DESK-652
1P_Gem
Moderator
17 days agoHi KeithHenrickson, welcome to the Community!
It's definitely strange that the Add Browser button is missing for you - I've checked on my end and I'm seeing this button in the latest version of 1Password for Windows.
Could you let me know which version of the 1Password desktop app you're running? You can check this under Settings > About. This will ensure that I'm testing on the same version you're using.
AtlasChaojieChen
17 days agoNew Contributor
I am also having the same problem:
Downloaded of 1 hour before this post and tried to reinstall, delete data, and download from the store vs website.
1Password Version: Windows 8.12.21 (81221001)
Extension Version: 8.12.21.1
OS Version: Windows 11
Browser: Opera
I have no idea how to read the diagnostic's. So I asked AI (Claude) and it said this.
- spoke14 days agoNew Contributor
Same exact problem.