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Missing add browser button
Apparently, to add an unsupported browser, I can click "Add Browser". But there is no "Add Browser" button: The log file goes on an on about "Verifying browser", followed by, "Additiona...
Hello folks,
I'm sorry that the "Add Browser" button is missing in the 1Password app for certain users. Thank you to everyone who submitted a diagnostics report. We've been able to reproduce the issue on our end, which doesn't seem to effect everyone, and we've opened a bug report with our development team for further investigation.
In the meantime, you can continue using 1Password in an unsupported browser even if you're affected by this issue. However, you'll need to unlock 1Password in that browser separately from the desktop app using your account password.
I'll share an update in this thread as soon as a fix becomes available or we have more news to share.
-Dave
Issue=DESK-652
1P_Dave
Moderator
ModeratorKeithHenrickson, derock, and AtlasChaojieChen
I'm sorry that you're all not seeing the "Add Browser" button in 1Password for Windows. So that the team and I can investigate further, I'd like to ask you to create and share a 1Password diagnostics report from your Windows PC:
Send a diagnostics report (Windows)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread:
https://www.1password.community/discussions/1password/missing-add-browser-button/170699
- Your forum username: username
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
Any Idea how long it takes from the bot because it's been like 2 hour after I sent the email...
It's been half a day now...
- 1P_Dave
