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Missing add browser button
Apparently, to add an unsupported browser, I can click "Add Browser". But there is no "Add Browser" button: The log file goes on an on about "Verifying browser", followed by, "Additiona...
Hello folks,
I'm sorry that the "Add Browser" button is missing in the 1Password app for certain users. Thank you to everyone who submitted a diagnostics report. We've been able to reproduce the issue on our end, which doesn't seem to effect everyone, and we've opened a bug report with our development team for further investigation.
In the meantime, you can continue using 1Password in an unsupported browser even if you're affected by this issue. However, you'll need to unlock 1Password in that browser separately from the desktop app using your account password.
I'll share an update in this thread as soon as a fix becomes available or we have more news to share.
-Dave
Issue=DESK-652
On 8.12.22 now, and the Add Browser button is back and working!
- 1P_Dave
Moderator
I'm glad that you see the Add Browser button again. I can reproduce the issue even when using 8.12.22 on my end and the issue is still open with our development team.
Out of curiosity, did you recently make any changes to your device or install any new updates? And can you share what version of Windows you're currently running?
-Dave
Windows 11 Pro 25H2 (26200.8457). I don't remember explicitly updating Windows at all, I do have a current pending Windows update though. Basically used my computer as normal, and today decided to check again to see if the option was there. I think Zen browser updated itself, maybe that was part of it, but otherwise I didn't perform any major system changes.
- 1P_Dave
Thank you! Our development team will investigate further on our end, I'm glad that you're no longer seeing the issue on your device.
-Dave
