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Forum Discussion
mikewill222
6 months agoNew Contributor
more pop-up interference
I use a governmental website regularly, with a field that requires keyed entry, and as the keystrokes are entered, possible options are suggested from the site's database, in a drop-down (a pop-up dr...
- 6 months ago
Hello mikewill222! 👋
I'm sorry that 1Password is getting in the way on a webpage. You can turn off 1Password for that webpage by following these steps:
- Right-click on the page in question.
- Click 1Password - Password Manager > Hide on this page.
Let me know if that doesn't work.-Dave
1P_Dave
Moderator
6 months agoHello mikewill222! 👋
I'm sorry that 1Password is getting in the way on a webpage. You can turn off 1Password for that webpage by following these steps:
- Right-click on the page in question.
- Click 1Password - Password Manager > Hide on this page.
Let me know if that doesn't work.
-Dave
mikewill222
6 months agoNew Contributor
THAT DID THE TRICK. Thanks so much! You have no idea how long that's been driving me crazy.
Now, if I can just figure out the firefox settings that will allow me to sign in there, without triggering an "unexpected error". Using another browser (Opera), and saying "yes" to the cookies prompt, it works fine. Wait... is that a clue?
- 1P_Dave6 months ago
Moderator
I'm happy that the steps helped! Are you seeing the "unexpected error" from the website itself? Or from 1Password? Do you see the error even after turning off 1Password for the page?
Using another browser (Opera), and saying "yes" to the cookies prompt, it works fine. Wait... is that a clue?
It's possible that temporarily turning off Firefox's tracking protections for that website might help if the error doesn't involve 1Password. Here's a support page from Firefox (note: this isn't a 1Password support page so I can't vouch for it): Firefox - What to do if a site seems broken
-Dave