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Forum Discussion
Multiple newly created items disappearing - A serious erosion of trust
Multiple new items that I have created yesterday have disappeared. I've searched across all vaults, and verified that I only have one version of 1Password installed (which is v7).
I've noticed th...
1P_Dave
Moderator
ModeratorHello @qwang! 👋
I'm sorry to hear that you've encountered an issue when creating new items. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/126154/multiple-newly-created-items-disappearing-a-serious-erosion-of-trust#latest
- Your forum username:
qwang - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
