Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

My 1password account between the app and the website doesn't include all my passwords

I've been having quite a problem lately with my extension on Chrome and my 1password on my browser. When I add a new account/password, it won't link to the extension or vice versa. It is quite irrita...
windows
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @JML2092:

Your best bet would be for us to take a closer look at your specific setup. Please email us at support+forum@1password.com from the email address you've used to create your 1Password account mentioning that you're having some trouble with your items. After emailing in, you'll receive an email from BitBot, our helpful robot assistant with a support ID that looks like [#ABC-12345-678]. Post that here, and I'll be able to locate your email and make sure it's gotten to the right team.

Jack