My account is offline. When I attempt to reconnect (by clicking on the red cloud icon), it fails.

@streblo12345

I'm sorry that you're seeing the same issue. Are you seeing the same offline message on multiple networks? If you're using a VPN then does the message go away if you turn the VPN off?

If you're only seeing the message on one network, or only when using a VPN, then make sure that your network or VPN aren't blocking connections that 1Password needs: 1Password ports and domains

And if you're still seeing issues on multiple network, or if you're not using a VPN, then I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/702842/#Comment_702842
• Your forum username: streblo12345
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave