Forum Discussion

harbor's avatar
harbor
New Contributor
2 months ago

Need Human Support for Redeeming My 1Password Subscription

I bought a 1Password Individual 3-year subscription from SourceNext, and I want to redeem it on my existing account. However, every time I contact support, I only receive automated replies and no ac...
1password.com
discussion
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 months ago

Hello harbor​! 👋

Thanks for your patience, and apologies for the delayed response on your support request. Since our support team works from oldest-to-newest, submitting multiple tickets doesn’t speed up the process and can actually slow things down, as it adds extra work for the team.

I’ve flagged your ticket internally, and a colleague will get in touch with you as soon as possible. Since there’s already an open support ticket, I’ll go ahead and close this community thread.

-Dave