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Forum Discussion
Neither 1password desktop nor Firefox extension will launch on Windows 10
Hello,
I recently got a new Windows 10 machine for work. I installed 1password 8 and the firefox extension and all was well for a week or so. Last week, 1password desktop stopped loading (loads in...
1P_PeterG
Community Manager
Community ManagerHello @themarquee, I'm sorry to learn of this issue! This definitely is the kind of thing we'd like to provide some customized help with.
Can you send a brief email to support+windows@1Password.com, with a link to this discussion? You've already provided lots of great info here (which we want to make sure we're including as we go forward), and over there our team will be able to discuss specifics of your setup and generally get to work expediting an investigation for you. If you're able to share those Event Viewer logs, we would welcome that as well.
I'll hope to see you there! 👋
