Forum Discussion

Former Member's avatar
Former Member
3 years ago

New account - Too many vaults.

I have just upgraded to subscription from stand alone. I have 1password on Mac, iPhone 12. I have a personal vault and a primary vault that are synched to iCloud from my Mac and iPhone. can I delet...
ios
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello @sww! 👋

I'm sorry that you're seeing too many vaults. I recommend sending an email to support+forum@1Password.com so that our migration team can help you move your data to your 1Password account. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

-Dave