Forum Discussion

Former Member's avatar
Former Member
5 years ago

New bank account record in 1Password 7.8.7 won't populate the TD Bank logo.

Just created the record and it won't populate the TD Bank logo. 1Password Version: 7.8.7 Extension Version: Not Provided OS Version: macOS 11.6 Referrer: forum-search:https://1password.c...
macos
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
5 years ago

Hi @RonWBaker:

Would you mind confirming a few things for me?

  • Do you have rich icons enabled in 1Password Preferences? Preferences > General > “Show rich icons”
  • Is this entry in the Logins category? Rich icons are only automatically applied to items in the Logins category with a URL we have a rich icon for.
  • Are you using a firewall like Little Snitch that would have blocked 1Password from downloading the rich icon?

Let me know!

Jack