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Forum Discussion
eelliott
3 years agoNew Contributor
New items are attributed to wrong categories
When using desktop app, I go to category of Passwords. I select New Item. I fill in username and password. I save the entry. I look in "'Passwords" - no new item. After further testing, I find that A...
ag_mike_d
1Password Team
3 years agoHello eelliott! Thanks for your messages,
It sounds like you are first selecting a Category in the middle pane of 1Password 8 as a filter for different category types. As DenalB mentioned (thanks for the assist here), item creation will be based on the type of item selected after selecting + New Item (Ctrl + N). The exception here as mentioned, is with the addition of both a username and password to a Password item, which then creates a Login item.
Moving forward, I'd suggest if you'd like to save a Password item, only complete the password field. Then later, if you'd like to convert this to a Login item, completing the username field will move that item to the Login category.
I have a number of old entries in Password category that have both a username and a password (created previously in earlier version). Since even in the older version I was presented with a username field I just filled it in with a generic entry.
This behaviour sounds odd and I've been unable to reproduce it. I've had a look back at 1Password 7, and when creating a Password item, only a password field exists and the item saves in the Password category. Selecting Convert to Login adds a the username field, and moves the item to the Login category.
Also, the extension is not recognizing most fill-ins. Not even the 1Password forum, which has always worked in the past.
Sorry for the troubles here. Can you further explain your process for filling a login? For example are you searching 1Password in the browser for an item and using Open & Fill or are you first visiting a webpage and the inline menu is not appearing when selecting a field fill. Any further details you can provide will help us to understand where the problem exists. Thanks!