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Anonymous
4 years agoNew password not accepted
Hi there
2 member family account, my wife tried to set up 1pw on her MacBook and got stuck. She did not write down her master pw, did not print the emergency thing, and now asked me to set up her ...
Anonymous
4 years agoHey Dave, I did not try that method, the problem was already resolved. When the add/remove account buttons were disabled in the accounts section I figured "something went wrong" and I uninstalled the app. Good to know that the app does have this option though, that actually makes me feel a lot better about it so thanks for pointing that out again. If this happens again I will definitely try that but right now it all works and I don't want to rock the boat so to speak. I just read back my previous comment and it sounds a lot more snippy than I meant it.
Would be great if that action were available in the accounts section, or if there were some text in the caption where to look for that option. I went back to the uninstall instructions and noticed that there is a link to the removal post that I have to admit that I totally missed. The account data not refreshing from the website is still an issue though, someone should look at that.
BTW that looks like a great bike ride in your avatar pic