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Forum Discussion
new phone setup, log in requiring security key setup
Hi,
I'm trying to set up a new Android phone. Android managed the data + app transfer from my old phone but when I try to log into 1password I'm experiencing a strange workflow. After I enter in m...
Thanks for sharing the screenshot and detailed information!
The screenshot is for two-factor authentication. 1Password accounts have the option to use two-factor authentication with an authenticator app or a security key. You can find more information about setting up two-factor authentication for 1Password on the https://support.1password.com/two-factor-authentication/ and https://support.1password.com/security-key/ pages. If a security key is configured for two-factor authentication, the screen you shared will be shown. If you don't have the security key and you tap the back button, the time-based one-time password screen will be shown.
I'm glad you were able to get everything working! Let me know if you have any further questions.
