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Forum Discussion

tambo's avatar
tambo
Occasional Contributor
2 years ago

New second "unlock" step for MacOS / Chrome?

I use 1Password on two machines - a Mac Studio and a MacBook Pro - both of which are running Chrome. I'm noticing something weird and kind of irritating with 1Password on each machine. Every two w...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

@laurenceww

I'm sorry that you're seeing the same issue. Can you please try the following steps:

  1. Close all open web browsers.
  2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
  3. Double-click on 1Password from your Mac's Application folder.
  4. Open your web browser.

If that doesn't resolve things then please send a diagnostics report to support+forum@1Password.com and the team will be able to troubleshoot further.

-Dave