This discussion was created from comments split from: email Alert of New Sign in from Safari Extension.

Hallo, it looks that an old issue is back: I get an email notifications that a safari extention from a new device logged into 1password, and that happens each time I start up the Safari browser (on iOS and iPadOS)... I updated to IOS /iPadOS 18.3 (22D5034e) beta recendly. 1Password version 8.10.56 Are there suggestions how that can be avoided ? 1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided Browser: Not Provided

Since a few weeks ago I am frequently getting incorrect sign-in alerts when opening Safari on my iPhone and iPad. Not sure what is going on or how to get rid of the sign-in alerts.i am running iOS\iPadOS 18.3 beta 1 and 1Password beta 8.10.56. Anyone else having the same issue? 1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided Browser: Not Provided

Hi everyone. We've had reports of this happening pretty consistently if you're using the beta of iOS 18.3 or iPadOS 18.3. Something seems to have changed in Safari which is making the 1Password browser extension forget that it's still signed in. It appears that Safari is doing some housekeeping on the local storage that the 1Password browser extension needs. This is essentially the same as deleting your own cookies for a website, and it not remembering you being signed in. When the 1Password browser extension recovers from this, it has no way of knowing that it was signed in before, so has no alternative but to assume this is a new sign-in, which leads to the email you receive. We've been working with Apple about this to see how we can work around those changes, both as feedback for them, and as a mitigation from our side too. That work is in internal testing right now. With it being this time of year, I can't say for sure when it'll be available. This has also affected the beta of macOS 15.3 to some extent, but we're seeing far more reports of it on iOS and iPadOS than macOS. If you're using the beta of iOS or iPadOS 18.3, you may want to temporarily turn off the 1Password browser extension in Safari by going to the Settings app > Apps > Safari > Extensions. This will stop those repeated emails. Autofilling using "🔑 Passwords" on the keyboard will still work as normal.

I currently have two accounts set up (Business and family). Since upgrading to iOS 18.3, I receive an email every time I open Safari for each account saying that I have a new sign in alert. When I go to look at all my trusted devices, it seems to go on forever with Safari. I’ve already tried uninstalling and reinstalling the beta as well as logging out and back into all of my accounts however this doesn’t work. 1Password Version: 1Password for iOS 8.10.56 (81056022) Extension Version: 81056022, on BETA channel OS Version: iOS 18.3 (22D5034e) Browser: Safari

Beginning a few days ago, I started receiving many, many alarming emails from 1Password warning of new sign-ins from Safari. This caused quite a bit of angst, and a bunch of wasted time, including on Christmas when I really didn’t want to be thinking about computer security issues, because I was afraid that 1Password had somehow been compromised. But instead it seems like it’s probably somehow related to Safari on one of my devices, possibly my iPad… it seems like I’m getting these alert emails nearly every time I use it. I am not signing into or using 1Password (to my knowledge) when most of the emails seem to be generated, just using the iPad or Safari is enough. In my list of devices, there are a zillion entries for Safari, with a bunch of different addresses, which is why I was concerned. But I don’t have any reason to think there is anything nefarious going on though I admit that I don’t understand all the entries and differing addresses. It’s also possible the emails are being generated by 1Password on my Mac, but in that case they are happening at times I’m not even using the computer, so that would be even weirder. Any idea what is going on? 1Password Version: 8.10.56 Extension Version: Not Provided OS Version: iOS 18.3 Beta Browser: Safari

New sign-in alerts and welcome page appearing with 1Password for Safari (Safari version 18.3 beta)

193 Replies

GreyM1P
1Password Team
8 months ago
Mirv – No harm in leaving them there, since you recognise all of them (and it's just visual clutter).

If you go to https://start.1password.com/profile, you can click the "Unlink all inactive" button which will remove anything not used for 60 days. This of course means waiting a while until those extra ones have been there for 60 days, but it'll be a much quicker process to remove them at that time.
Mirv
Super Contributor
8 months ago
1P_Dave Under Our Family->Manage Accounts->Our Family->Your Details for me it shows "Linked To Your Account (200)". So you are suggesting that I should click on the Unlink button next all 200 of these and also the confirmation button that appears each time? Not sure if I can do that. Is there any harm to leaving all of these around?
1P_Dave
Moderator
8 months ago
DBV

Thank you for confirming that the latest beta resolves the issue for you. 🙂

Ben

You'll need to manually remove any linked devices that you're not using. I'm sorry for the inconvenience.

-Dave
DBV
New Contributor
8 months ago
Thank you! With newest beta it is working great again! Awesome news and job!
Ben
Frequent Contributor
8 months ago
Awesome news 1P_Dave!!

Any plans for an easy way to bulk remove all the safari extensions we are showing as signed into?
1P_Dave
Moderator
8 months ago

Hello folks,

Thank you again for your patience and for your help in testing 1Password on the beta versions of iOS and macOS. Earlier versions of iOS/macOS 18.3 had an issue where browser extension storage used by 1Password for Safari would be cleared unexpectedly. This issue should now be resolved with beta 3, released today.

Please update macOS/iOS to beta 3 and then try to reproduce the issue again. If you do run into the issue again after updating then please let me know.

-Dave
SirShanksalot
New Contributor
8 months ago
DBV Agreed, usually the betas the past few years have been super stable, we are very fortunate for the code integrity Apple holds itself to[^1] Doesn't negate the risk we're still signing up for though.

I updated to beta 3 a couple hours ago and so far happy to report I've had no alerts! We might out of it...

[^1]: Except maybe (ahem) Apple Intelligence summaries 😕
krusnof
Dedicated Contributor
8 months ago
Fixed with beta 3, or still in this mess? Thanks
DBV
New Contributor
8 months ago
I think don’t use the beta is not the solution. It is not always easy to downgrade. I have been on Apple beta users forever and never once downgraded. Rarely have issues on my iPhone and iPad betas. This has been happening since the holidays now and I surely hope 1Password fixes it soon.

My solution will be to just stop using 1Pasword and use Apple Passwords App if not fixed soon. I prefer to use 1Password, but this issue has gone on long enough. Apple Passwords App still works.

Just get it fixed soon please. :)
n9yty
Occasional Contributor
8 months ago
Ben Yadda Yadda Yadda . . . I see you are the beta police. Find something more important to do with your time.

I'll expound:
* Betas should be fast moving, these bugs should be fixed as reported
* IF the stable release had no bugs maybe people wouldn't feel they needed to be on betas
* Sometimes there are features you need on a Beta and can't revert
* Nobody needs someone telling everyone else what their expectations can and should be