New sign-in alerts and welcome page appearing with 1Password for Safari (Safari version 18.3 beta)

n9yty the way to resolve this problem immediately for you is super simple - don’t use the beta (either iOS or 1Password) if problems like this are so important to you.

Give us a way to turn these annoying emails off!! They are now classified as useless, I'll make a rule to immediately trash them so you might as well just give us a way to turn it off.

SirShanksalot Ben agreed! Oh the irony...1Password has for many years done such an amazing job, that some testers have seeming forgotten what beta testing means, never mind double beta. If this bug has your hair on fire check yourself.

SirShanksalot thank you for saying what I’ve been thinking every time I get one of these emails.

This is a beta app on a beta operating system. In return for the latest features, things break sometimes.

It appears that the issue is being actively worked on with 1Password and Apple, and I’m hopeful for a resolution.

If you can’t live with this issue, then you shouldn’t be using beta software.

As a beta tester on iOS, iPadOS, MacOS, VisionPro OS – this has been incredibly annoying every few minutes, times 4 devices.

However, I felt compelled to login in to defend the 1Password team here a bit:
People, you do realise you are running beta software right? The sole purpose of which is to test software bugs before it reaches a final public release. And not only have you voluntarily signed up to test Apple's OSs, but every piece of software's interaction with it – in and out of Apple. No one has guaranteed you a smooth ride here nor are they obligated to.

To extend an analogy attempted above:

Imagine you drove a car out of the manufacturer before it's was fully assembled, then called them back after driving for a bit and complained: Why did the turn indicator fall off when I jiggled it sideways and the car keeps telling me to put my seatbelt on even when I've had it on the entire time??

If you're not prepared to be patient and helpful with this process, you're not prepared to be a beta tester. Restore your device to the last stable release and move on with your life.

Apart from fixing the bug, I do like the other permanent suggestion of adding a toggle to manually opt out of any future welcome screens.

I was having similar issues with the login notification emails and then random browser tabs would open saying welcome to 1Password. The random tabs seem to be related to the "Getting Started" tutorial. No matter how many times I tried to complete it, nothing appeared. Today, I opened the app, loaded a webpage, then opened the extension in Safari and clicked on the "one step to go." It loaded a blank tab that appeared to do nothing. After about a minute, I closed everything and tried to repeat the same set of steps and I have a "0" next to Start Here.

This seems to solve the random tab issue, but not the email issue.

This is on the latest iOS and iPadOS public betas (18.3).

Hello everyone,

Please see my colleague's post here for the latest update.

I want to thank everyone again for helping us to test 1Password on the beta versions of iOS and macOS so that we can catch and resolve issues like this before the stable release. Our team continues to work with our friends at Apple to find a solution to the issue as well as to implement workarounds in our own code. I hope to have more news to share soon and I'm sorry for the continued inconvenience.

If you're experiencing issues when using the stable version of iOS or macOS (not the beta) then please send an email to support+forum@1Password.com so that we can investigate that separately.

-Dave

Following. A first for 1Password from me (I usually recommend 1Password to everyone; even bought a family pass recently to improve my parents and gfs security)… with this, it feels amateur. I have to explain to my family that they should just disable the safari extension on their iPhones? Come on you guys! I have to be like “it’s a great product they’re just having glitches with the way Apple improves your securty posture in their own way”, to which “why don’t I just use apple’s own passwords manager then?” And I have to explain ecosystem lock in at that point. Ugh, please 1Pass, step back from expansion and marketing and focus on your core product for a beat, otherwise you’re going to erode your loyal base.

Why should I bother paying for a cloud product that doesn’t work as well as it did when I was managing 1Pass database files between usb keys and Dropbox like I did 12 years ago?

What’s the ETA for the patch at this point? You need to handle the fact that safari is taking privacy into its own hands and find the correct solution to managing logins for that. Separately you need to handle for iCloud private relay. You need to provide a means for iOS users to preferably use 1Password over Apple’s own passwords manager… This includes intercepting when Apple’s Passwords takes precedence on suggesting a password on new sign ups, and not relying on workarounds like “just disable it in Safari”.

Can you imagine your car stopped working every time you drove it over 30mph, and the mechanic’s suggestion is “oh, just drive it under 30 and you’ll be good”. That’s the solution 1Password is offering in this thread.

I see excessive “The 1Password browser extension needed to restart” messages. 1Password is working fine, but these windows pop up periodically. Closing them and continuing work. I suspect this could be related to the current developer beta on macOS.
1Password Browser Extension Version: 8.10.56.28
Safari Version: 18.3 (20620.2.3)
macOS Version: 15.3 (24D5040F)

Running latest versions of both IOS and macOS. On iPad/iPhone every time I unlock the device (don’t even have to open safari) I receive a New Signin email alert from 1Password. Have had it a number of times in macOS too. 1 or 2 some days but today more than a dozen. Driving me mad!

Any thoughts?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided