Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

new user - over an hour and still moving

1pw 7.9.10 user, trying to migrate over to v8 - process has been running over an hour, only 600 items and handful of jpegs. Is this normal? 1Password Version: Not Provided Extension Versio...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello @willybk33! 👋

I'm sorry that you're running into problems with migration to 1Password 8. Can you tell me a little more about what you see on your screen? Where is the process stuck exactly? Do you see an error message that says “Waiting for data to be moved. Don’t quit this app.”?

I look forward to hearing from you. 🙂

-Dave