Newbie who cannot get into 1Password account

Hi Llvwbug,

I'm sorry your 1Password experience has gotten off to such a rough start! We'll do everything we can to get 1Password up and running for you.

I was able to find the support ticket you opened and it looks like a member of our team emailed you back. If you could please respond to that email, we'll get this taken care of. Thank you!

I kept all that but could not login because your site went away before I could set up the password. Then that emergency kit was gone as well. That is why I could not use the emergency kit. And the chat bot setup a ticket and the live rep said to wait for him/her to get back to me. That never happened. All in all it’s a sketchy thing to happen when someone is a new customer when you’re trying to setup an account. Never happened to any other new account I have had to setup. Want to put this on my back , go ahead Tom but I am sure I am not the only one who experienced something like this on your site. Others will find it out if it’s not dealt with.  This I am sure of. 
thanks for nothing. 

Like AJCxZ0 already indicates Llvwbug keep kalm and wait for support. On the other hand, I'm not fully understanding your problem. With 1password there is one thing you MUST do and that is secure your emergency kit. They are very clear about that in all of the process and specifically lock you out (for good reasons) if you loose the emergency kit (and/or recovery codes).

The other thing I don't quiet understand is why you sign-up twice ... you can freely trial for 14 days (or are you using/consuming an offering to sign-up and pay right away) before you are mandated to provide your payment method.

If you sign up a (potential) third time, SAVE the emergency kit and your password and none of this would have happened in the first place. 1password is the preferred tool by a lot of people specifically as they are locked out of restoring your passwords; hence it's more secure than any other tool that would be able to help you and - by extension - is insecure, as they are able to recover for you. Whenever someone else than yourself is able to restore things for you, be wary of your security.
Full(er) disclosure, family and business admins of an account can 'recover for you', but it's up to the initial account owner to extend this option (i.e. like mom creating 1password for the family and adding dad as a co-owner). Luckily, the way 1password is designed, support can't do this. 

What 1password support can do though is help you out, potentially revert the charge on your credit-card and thoroughly help you to setting up the last password manager you'll every use and assist you in securing your emergency kit.

I can't help you and I suspect that no-one else in the Community can, so your best course of action is to email support.

An unsolicited suggestion concerning this email would be to calmly, carefully and clearly spell out what you did, where you did  it, what happened when you did it, and how that differed from what you expected or wanted. This can be difficult if you cannot reproduce the behaviour and must rely on memory, but your best effort will almost certainly get the best results.
I mention calmly because frustration works against our ability to usefully express information, carefully because - even when calm enough - mistakes like writing "ipassword" can confuse in less obvious instances, and clearly because while you know what you meant by "put in a password in setting first account when I had to go back and generate a password" and how the "new account" relates to the "2 different accounts", the reader won't.

The people in 1Password support are almost all very helpful. If a bot fails to help when you first ask, then I suggest giving it no further attention or mention.

PS. I spent many hours in a 1303 [I think] model VW Beetle.