Forum Discussion

Gerard's avatar
Gerard
New Contributor
7 months ago

No auto fill in webpage

Since the latest update 1Password doesn’t seem to ‘know’ how to fill the credentials in the login pages for my FileMaker Admin consoles. Removing the plug-in and reinstalling it did not solve this i...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

Hello Gerard​! 👋

I'm sorry that 1Password isn't filling your login credentials on FileMaker's website. So that we can get this fixed, could you please send the page structure of the webpage in question to our support team? Follow these steps:

  1.  Open the website in question until you can see the login field that isn't being filled.
  2. Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.

Attach the resulting JSON file to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/no-auto-fill-in-webpage/155032
  • Your forum username: Gerard
  • A link to the affected webpage.
  • Please do not post the file here on the forum. 


You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave