iOS 14.7.1 both iPhone11Pro and iPadPro11 (first gen): Why does the iPad offer face recognition when signing into 1Password account, but not on my iPhone11Pro? On my iPhone I must manually type in my 1P password. Both devices have face recognition, don't they? They use the same iOS.
1Password Version: latest
Extension Version: Not Provided
OS Version: 14.7.1
Email resent :+1:
Yes, please, sorry i lost the original. Thank you.
Do you want a new copy of the email sent to you?
@mlmiles1:
I have searched for the last email sent to blackxacto, and this is the suggestion that was last sent out:
On the phone can you head to 1Password > Settings > Advanced > Security, and set the Require Master password prompt to never.
Can you please give that a try and see if that works for you too?
I am so sorry. I don't have the 1P tech response I received to correct the issue. I went into settings on the iPhone, but I can't remember the actual corrected settings. I remember I had to turn something on, but I don't remember what. The issue began for me with the last iOS system update. The update apparently changed a setting in the 1P settings. I corrected it and the issue went away. Sorry again I can't remember the correct setting.
blackxacto Please post the settings that you changed. I have been fighting with this problem for a while and I would love some help.
Thank you for the update. In case it's useful to other members of the Community, can you post what the exact setting was, and how you changed it?
Moderator:+1:
Ag-ana, sent report, did not see a number to report. Your tech said i needed to change a setting under 1p/settings/advanced. Changed it and no issues now/
