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blackxacto
Dedicated Contributor
4 years ago

No face recognition icon on iPhone11Pro when signing into 1P

iOS 14.7.1 both iPhone11Pro and iPadPro11 (first gen): Why does the iPad offer face recognition when signing into 1Password account, but not on my iPhone11Pro? On my iPhone I must manually type in my...
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Former Member
4 years ago
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blackxacto Please post the settings that you changed. I have been fighting with this problem for a while and I would love some help.

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iOS 14.7.1 both iPhone11Pro and iPadPro11 (first gen): Why does the iPad offer face recognition when signing into 1Password account, but not on my iPhone11Pro? On my iPhone I must manually type in my 1P password. Both devices have face recognition, don't they? They use the same iOS.

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1Password Version: latest
\nExtension Version: Not Provided
\nOS Version: 14.7.1

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iOS 14.7.1 both iPhone11Pro and iPadPro11 (first gen): Why does the iPad offer face recognition when signing into 1Password account, but not on my iPhone11Pro? On my iPhone I must manually type in my 1P password. Both devices have face recognition, don't they? They use the same iOS.

\n\n
\n\n

1Password Version: latest
\nExtension Version: Not Provided
\nOS Version: 14.7.1

"},"Conversation:conversation:18334":{"__typename":"Conversation","id":"conversation:18334","solved":false,"topic":{"__ref":"ForumTopicMessage:message:18334"},"lastPostingActivityTime":"2021-08-23T01:15:47.000-07:00","lastPostTime":"2021-08-23T01:15:47.000-07:00","unreadReplyCount":29,"isSubscribed":false},"ModerationData:moderation_data:18334":{"__typename":"ModerationData","id":"moderation_data:18334","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:18334_1":{"__typename":"Revision","id":"revision:18334_1","lastEditTime":"2021-07-31T06:56:31.000-07:00"},"ForumReplyMessage:message:18358":{"__typename":"ForumReplyMessage","id":"message:18358","conversation":{"__ref":"Conversation:conversation:18334"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:18334/message:18358","revisionNum":1,"uid":18358,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: No face recognition icon on iPhone11Pro when signing into 1P","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:18358"},"parent":{"__ref":"ForumTopicMessage:message:18334"},"body":"

blackxacto Please post the settings that you changed. I have been fighting with this problem for a while and I would love some help.

","body@stringLength":"330","rawBody":"

Please post the settings that you changed. I have been fighting with this problem for a while and I would love some help.

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