It’s Cybersecurity Awareness Month! Join our interactive training session, or learn about security and AI from 1Password experts.
Forum Discussion
No import from 1Password 7?
After hesitating a long time I decided to upgrade to 1Password 8. I created a account, installed the app and wondered, no way to migrate my data from 1Password 7. There is no dialog to import as desc...
I'm using a standalone vault with 1Password 7. I now created an account, but it's empty. I tried to connect 1Password 7 to this account, but this was declined ("you have to upgrade"). Also I cannot find the mentioned import option for the standalone vault in 1Password 8.
1P_Dave
Moderator
ModeratorI'm sorry that you're having issues signing into your 1Password account using 1Password 7 so that you can migrate your items.
Please send an email to support@1Password.com and include a link to this thread. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it gets to our Migration team so that they can help further.
-Dave
The support ID is #KCR-79265-838
