Forum Discussion

rvosatka's avatar
rvosatka
New Contributor
4 years ago

No option to use TouchID to unlock 1Password browser extension

Hello -
I cannot seem to get the option to use TouchID to open the 1Password Browser extension under Brave Browser and Edge. This is on Windows10 and a "family" 1Password account. I had a similar problem on my Mac that was resolved by updating the OS but this did not work on this Windows machine.

Suggestions? Thanks

1Password Version: 7.9.828
Extension Version: 2.33
OS Version: Windows 10

windows

3 Replies

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi rvosatka - thanks us letting us know that the issue is no longer ... er ... an issue! Excellent news 🥳

    If it does return at any point, let us know and we'll be here to help. Best regards from our team!

  • rvosatka's avatar
    rvosatka
    New Contributor
    4 years ago

    Hi Jack-

    It appears to have spontaneously have gotten better. Thanks for your prompt reply. I'll repost here in the unlikely event it recurs.

    Thanks,
    Bob