Forum Discussion
No prompt to save or update
If I log in to a site and the password is saved incorrectly in 1PW, I change it manually and login.
1PW doesn't offer me an option to update the password
Equally if I login manually and there is no 1PW entry it doesn't offer to save as a new entry apart from at the time of entry, which is often when I am unsure it's correct so don't want to save until I have logged in
Moving the family from LastPass and these things are normal behaviours
1Password Version: 1Password for Windows 8.9.14 (80914009)
Extension Version: 2.6.0
OS Version: W10 Pro
Browser:_ Chrome
7 Replies
- steph_giles
1Password Team
Thank you @nerualc, I hope our team can further assist.
Have a great weekend!
- Former Member
I have emailed support with a video showing the behaviour
Thanks
- steph_giles
1Password Team
Hey Enceladus,
I'm sorry for the trouble you are having on certain websites. Can you possibly provide us with an example so we can do some testing and best advise?
Thank you!
- EnceladusOccasional Contributor
I've also had problems recently updating and saving new passwords on several WordPress sites. I'm thinking there's a conflict between 1Password's password generator and WordPress's automatic password generation that auto-fills the new password input field. 1Password seems to ignore the WP password but also doesn't replace it with its own, so the items either aren't updated or are saved with a blank password field.
- ag_michaelc
1Password Team
I will webcast it later
That would be great; mention this post and email the team as instructed by Tommy above, and the rest of the team will be glad to help you out. 🙂
- Former Member
By chance are you trying to save additional logins to the same site within the same account.
No, I have only just migrated a handful from LPSingle site, WordPress install, password saved was wrong, didn't pick up the updated pasword
Is there a site that is giving you trouble that you can share?
I will webcast it later
- 1P_Tommy
Moderator
@nerualc
If 1Password is not detecting that you've changed a password please save/update the login manually. Save a login manually in your browser
You might benefit from talking with one of my colleagues on the extension team via email. The experience you've had doesn't sound right. By chance are you trying to save additional logins to the same site within the same account. Is there a site that is giving you trouble that you can share? Please remember this is a public community.
If you'd like to email us please use
support+forum@1password.com