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Forum Discussion
No response from Support in 3 days
This past Sunday, I tried to upgrade from v7 to v8 on my Mac. During the process of migrating my data, the installation program notified me of an issue and instructed me to contact Support for assis...
If you have sent us an email and have waited for more than a few days without seeing a reply, please let me know the conversation number, which looks like [#ABC-12345-123], and I can look for it and see what's happened.
GreyM1P [#LXZ-26978-472] was opened September 25th and hasn't received a response. It was actually two different issues, completely and utterly unrelated, which were combined into a single ticket for reasons I will never understand. And neither one has gotten a response in 3 weeks now.
