Forum Discussion

irongooose's avatar
irongooose
New Contributor
5 months ago
Solved

No secret key. Followed all instructions for mac and iphone.

Received an email regarding my upcoming bill. Suggested I login to my account to see Bill. Followed all directions for Mac and iPhone. Both mac and iphone are updated to the most current versions as is one password. My web account doesn't show billing, just New Vault, set up another device, sign out, iPhone app once logged in has no logo for the QR code. I'm at a loss.

 

 

macos

2 Replies

  • Mirv's avatar
    Mirv
    Super Contributor
    5 months ago

    I am able to go to 1Password.com (using Safari, not from the 1Password app) and sign in to my account and get my billing info. Of course that does require knowing the secret key. Are you saying you don't have that?