Forum Discussion

tonia22's avatar
tonia22
Occasional Contributor
2 years ago

not able to get yubikey to work on iphone

I purchased a 5CI yubikey for my 1password account on my iphone but it won't work. this phrase comes up: "no credentials found on security key" . is that a problem with the yubikey or 1password? I h...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

tonia22

Thank you for the reply. Before you can use your security key to authenticate 1Password on your iPhone you'll need to register it using 1Password.com, have you done that already? If you haven't then can you follow the steps in this guide: Use your security key as a second factor for your 1Password account

If you have registered it already then let me know. 🙂

-Dave