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Former Member's avatar
Former Member
2 years ago

not able to setup an ios device from another

My family member has the 1Password app on her iPhone and iPad. She followed the instructions on her phone to set up another device. She sent the link to herself, clicked it on her iPad. It opens the ...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello @pordes! 👋

I'm sorry to hear that your friend is having trouble getting started with 1Password on her iPad. What happens when your friend just tries to open the 1Password app on the iPad without clicking on the link? Is your friend using 1Password 8 or an older version on the iPad? And is your friend able to see all of her items when she logs in to her 1Password account on 1Password.com (in the browser, not the app)?

I look forward to hearing from you. 🙂

-Dave