Forum Discussion
Not Filling Passwords using Keyboard
Yesterday I installed 1Password 8 (Beta) from the Play Store. When I try to fill passwords using Keyboard, it doesn't fill and the keyboard also closing automatically. I tried with different keyboard apps.
55 Replies
- 1P_Timothy
Community Manager
Thanks for confirming that @binaryoverload!
From what I've currently seen, this bug seems to be isolated to Chrome, not Chromium browsers on the whole. Apologies for the error there. So if you prefer another non-Chrome browser over Firefox that should be a viable solution for the time being as well.
Thanks again!
- Former Member
1P_Timothy I've just downloaded Firefox and tested it.
The auto-fill works as expected so it does seem to be an issue with Chromium. I'll keep an eye on that issue tracker - thanks!
- 1P_Timothy
Community Manager
Hi @Vindex, @binaryoverload, thanks for writing in!
@Vindex, I did some testing with Humble Bundle in Chrome and found that I could fill as expected. Since writing in are you still seeing issues with Humble Bundle?
@binaryoverload, we've recently become aware of an issue with Android 14 beta 2 that is preventing password managers from filling in browsers. A report has been filed on Issue Tracker which specifies another password manager but the team here has confirmed the same issue is affecting 1Password.
If you install a non-Chromium browser such as Firefox do you see the same filling issues there?
- Former Member
Hi there,
I can confirm I'm also having this issue in Chrome.
The keyboard prompt comes up (Sometimes with the password item in the keyboard bar) and clicking it closes the keyboard and does nothing (See video: https://streamable.com/wk7o9w)
Versions:
Android: 14 Beta (Build UPB2.230407.014) running on a Pixel 6 Pro
1Password: 1Password for Android 8.10.7 (81007011) - BETA channel
GBoard: 12.9.20.521739039-release-arm64-v8a
Chrome: Chrome 113.0.5672.24I tried looking for the permission suggested prior but I cannot see anything like that.
- Former Member
I'm adding humblebundle.com to the list of sites not working with 1password, this time at all.
- 1P_Timothy
Community Manager
You're very welcome! Let us know if there's anything else we can help with.
- Former Member
Oh, wow, 1P_Timothy, that's a neat trick with split screen, very elegant. Thanks!
- 1P_Timothy
Community Manager
Thanks for following up @vindex.
As mentioned, I'm seeing the same behavior and have shared that with the team here. Currently, you can enter your username manually, copy and paste from 1Password or use split screen mode to drag and drop your credentials. My apologies for any inconvinience.
Let us know if there's anything we can help with!
- Former Member
1P_Tommy Only password field triggers 1password on keyboard. See https://imgur.com/a/FHIXQQj.
- 1P_Timothy
Community Manager
Hi Andy0691, thanks for following up with me.
I'm sorry to hear those changes did not help. As mentioned this issue seems to be caused by a combination of the Android 9 system with some Chromium browsers. We have filed an issue with the Chromium team to address this while we investigate any potential changes with 1Password that may help. I do not have any specifics to share as to when that might be addressed. Filling in apps should work as expected and using browsers such as Firefox or DuckDuckGo should allow you to fill in websites.
That being said, I certainly understand the importance of using a preferred browser. My apologies for any inconvinience here. Another option to try is to check if your device has a "Keep Open" setting. You can try these steps:
1. Open 1Password.
2. Open your device's Recents menu (square button or |||).
3. Tap the 1Password icon above the 1Password window.
4. If available, tap "Keep open"If there's anything we can help with, just let us know.
@Vindex, thanks for sharing those.
On the Steam and Benefit Plus site I can fill a password from the password field but I do not get a response in the username field. I've gone ahead and shared this with the team here.
https://store.steampowered.com/login/ - this one is not even recognized even though url is set to this for login entry
Just to confirm, if you tap the password field do you see an "Open 1Password" prompt or no prompt at all?
Thanks again!