Forum Discussion

Former Member's avatar
Former Member
4 years ago

not offering autofill in Royal Bank app

This was working great with 1password7, but upgraded to 8 on my Pixel3a and it doesn't offer autofill for my Royal Bank app (Canada).
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
4 years ago

Hi @pocketfullofcheese, @Justinlovell, @bhuffman, thanks for letting us know this has been an issue for you. I see the same behavior with the RBC app and it has been reported to the development team.

1Password 8 for Android has implemented new filling logic used on other 1Password platforms. This means that 1Password for Android can now fill more items types, and it prepares us to continue improving and adapting our Autofill service. With this change, there are many apps and websites where filling is newly possible. However, there may be a few apps and websites where the opposite is true as well. I'm sorry to say it looks like RBC is one of them.

Our team here is continuing to optimize filling with 1Password for Android. If you encounter any other apps or websites that don't fill as expected, please let us know. Thanks again!